|It's about the "How"
For us, the journey is just as important as the destination. If your project is amazing, but it was like pulling teeth to get there, we can't call it a win.
DMI’s Account Executive meets with you as often as needed to develop a detailed and complete project scope. This ensures that everyone's on board & approves of the items that will be built. Having a complete project scope that's agreed upon by all players helps to eliminate any nasty surprises.
Our Project Manager creates a timeline based on the project scope that includes content due dates, testing dates and training & launch dates that fits into your schedule. Throughout the project, the PM communicates progress to you and answers any questions that come up. We pull out all the stops to keep you in the loop!
Creating a website
You shouldn't need to know how to build a website to work with your web developer.
At DMI Studios, we strive to make the build process easy and painless for you.
Our sites typically begin with a design that creates a cohesive brand experience with your existing collateral, while ensuring the site is functional and intuitive. During production, our Project Manager and Account Executive will both be in constant contact with you, offering checkpoint updates and timeline reminders.
As your project nears completion, we undertake a comprehensive internal testing and QA review. We walk you through any project nuances, and DMI provides initial training for you and your team. When all looks good, and you're ready to rock & roll, we launch your project and move into maintenance mode!
Many companies leave you high and dry when your project is done - not DMI Studios! We realize that your business is not a fixed target. It's constantly evolving and improving. We schedule periodic calls and meetings to discuss enhancements, issues, and questions, provide additional training (if necessary), and act as a general sounding board in regard to potential opportunities. Additionally, online marketing issues are addressed on an as-needed basis.
This service is provided as a no cost value-add to our clients. It's important to us to stay on top of what's happening in your business so we can help you to enhance your online presence. This is just another part of the DMI experience. There are never fees for calls or meetings with your AE!